1. Who we are?
We are Institution Zagreb Film, Vlaška 70, 10000 Zagreb, Croatia (here in after referred to as “ZAGREB FILM OFFICE”)
You can contact us via contact form on our web site, via e-mail info@filmzagreb.hr or by mail at “ZAGREB FILM OFFICE” Nova Ves 18/1, 10000 Zagreb, Croatia.

2. What this Statement of Security and Privacy covers
This Statement applies to our web site filmzagreb.hr and other services we provide (here in after referred to as “the Services”).
The Statement of Safety and Privacy refers to the personal information and general information we collect from you while using the Services.
We respect your privacy and we only process your personal information in accordance with the relevant privacy provisions in the European Union and beyond.
The Zagreb Film Office cooperates with trusted partners such as Google LLC for analytical tools (here in after referred to as “Partners”).
For the personal data covered by this Privacy Statement used by the web site, the Zagreb Film Office is a data controller under the General Rule on Personal Data Protection (GDPR).

3. Data wecollect
When you sign up through our service we collect personal information you give us such as; your name / surname, address, contact phone, email address, interest, business name, and VAT ID of company.

While using our website, we can collect technical information about the devices you access to our site, including: Internet and / or mobile (including IP address), mobile device brand information, your operating system you are using, browser type, . All of the above information is provided by our users and does not contain personal information.

4. How we collect information about you
We are able to collect, process and use information about you in the following situations:
1.The data you enter while using the services
2. The information we receive when you contact us via the contact form or email address

5. Cookies
We use cookies to collect information about you and store your selected network settings. Cookies are text files that contain small amounts of information that is downloaded to your device when you visit an Internet site. When you visit this site again, the cookies return to the relevant web site: this is useful because this web site allows you to recognize your device. For more information about cookies, visit www.allaboutcookies.org

We use the following categories of cookies on the page:

Category 1: strictly necessary cookies (eng. Session cookies)
These cookies are necessary to allow you to navigate the Site and use its features. Without these cookies, you can not provide the services you have requested.

Category 2: Functional cookies (persistent cookies) These cookies remember your selections. Such data can then be used to provide you with the experience that is more appropriate to your choices and site visits that is tailored to your needs and habits. Information collected by the secookies may be anonymous and the secookies can not track your browsing activity on other web sites.

Category 3: Third Party Cookies Google Analytics – a site visit analysis service and content enhancement The secookies collect information about how users use the site. For example, we use the secookies to help us understand how users come to the page, which pages are most viewed or how they use the Site. So we collect statistical and other information we use to improve the functionality of our pages, such as navigation and user experience. The secookies collect all information collectively and hence such information is anonymous.

If you want to delete any cookies already on your computer, on the web browser, in the help and support section, see the instructions for finding a file or directory thatstoresthecookies. Keepinmindthatbydeletingthecookie (ordisabling future cookies), youmaynotbeable to accesscertainsectionsorpagefeatures.

6. How do we use your data?

We process your information so that you can complete the service of the service you want to use, ful fill legal obligations, or for other reasons essential to keep you informed so that we can protect you from fraud. We may disclose your personal information to users of our browsers. We do not sell your information to other services or partners, nor do we compromise your privacy or security in anyway.

7. How we manage your data
The data you submit via the website is located on a server located within the European Union and only to us as owners we have access. The server regularly carries out personal data protection measures against unauthorized or unlawful handling, accidental loss of destruction or damage. The server is located in highly secure data access control and security systems.

How long do we keep your data?
We keep personal information as long as necessary to meet the obligations covered by this Statement of Security and Privacy. In exceptional cases when required by law, or other legal rules / obligations, the deadline for retention of your data may be longer than mentioned. If we no longer have reasons to keep your data, it will be deleted or destroyed. Your data is stored as long as you use our services.

How can you with draw consent?
If you agree, you may with draw your consent to contact you for continuous collection, use or disclosure of your information at any time, through the Privacy Center or by contacting us at: info@filmzagreb.hr

8. How do we use your data?
We use the collected data in the following ways:
1. To fulfill our obligations in providing service
2. To ensure the efficient operation of your computer service or any other device from which you access
3. To provide you with information we feel appropriate to you, such as sending an e-mail notification on service issues
4. To assess the effectiveness of our marketing activities and improve the quality of our marketing.
5. for the purposes of the responsibilities defined by the European Union’s legislation (GDPR).

9. Sharing data
We share your information with third parties. Partners may have a potential or genuine access to limited information about you and process them on our behalf. Their official name is the processing executives (data processors):

• Analytical / Statistical Tools Providers (Google);
Your data may be processed, stored and transferred out of the country of residence or the European Union, to the United States. Privacy laws in that country may not have the same level of protection as in your country or the European Union. Whenever we share your personal information outside of the European Union, we do so on the basis of the standard contractual clauses of the European Union, which are legally valid measures that allow us to transfer this data and achieve their adequate protection.

10. Other
Please be aware that we are subject to different laws and that we are authorized at the request of governmental bodies or other forms of legal obligation to share your personal information.
In the case of reorganization or transfer of ownership of the Service, we have the right to transfer your personal information to a third party that will protect them to the least as we do in this Statement of Safety and Privacy.

When you click the links on our website, they can direct you from our website. We are not responsible for the privacy practices of other websites and we encourage you to read their Privacy Statement.

11. Your rights
Under the law of the European Union, you have the option of additional rights to the protection of personal data, so depending on your residence you can also been titled to:
• Access the information we hold about you
• Request deletion of your personal information from our system
• Request updating / modification of your personal information
• Request limitation of processing of your data
• Request the transfer of your data to a third party
• File a complaint with the competent data protection authority

You can access the rights through our Privacy Center or by contacting us at: info@filmzagreb.hr

12. Changes to this Statement of Safety and Privacy
We reserve the right to make changes to this Statement of Safety and Privacy if we consideritn ecessary for legal reasons. In that case, we will post changes on our website. Also, we will update the “Last Changes” section. After we change the Statement of Security and Privacy, it becomes effective immediately after it is published. If you do not agree with these changes, please stop using our services.

If you want to: access, correct, modify or delete any personal information we have about you, register a complaint or simply request more information, contact our privacy officer at info@filmzagreb.hr

n / r Data Protection Officer
Ustanova Zagreb Film
Vlaška 70
10000 Zagreb